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Most Computer Problems Are Hidden And Strike Without Warning, And At The Most Inconvenient Times


Hardware failure, viruses, spyware, and other problems usually aren’t detectable until they strike by causing a server to go down, data to be lost, or some other catastrophe. Viruses and spyware are particularly sneaky because they are designed to hide themselves while they do their damage. For example, spyware can secretly transmit information about you and your company to an outsider without being visible to you.

Even if your network was recently audited by a computer consultant, viruses, spyware, and hackers are constantly attacking your network (that is why we constantly monitor our clients’ networks because you never know when a new virus is going to strike).

Unfortunately, most computer consultants only offer “break-fix” services. That basically means when something breaks or stops working, they come in and fix it. While this may seem like a good setup for you, it actually leaves you wide open to a number of threats, problems, and other disasters because it is reactive rather than proactive maintenance.

Take a look at these statistics:

* Companies experience an average of 501 hours of network downtime every year, and the overall downtime costs an average of 3.6% of annual revenue. 

* 93% of companies that lost their data center for 10 days or more due to a disaster filed for bankruptcy within one year of the disaster, and 50% filed for bankruptcy immediately.

* 20% of small to medium businesses will suffer a major disaster causing loss of critical data every 5 years

* This year, 40% of small to medium businesses that manage their own network and use the Internet for more than e-mail will have their network accessed by a hacker, and more than 50% won’t even know they were attacked.

* Of those companies participating in the Contingency Planning & Management Cost of Downtime Survey: 46% said each hour of downtime would cost their companies up to $50,000, 28% said each hour would cost between $51,000 and $250,000, 18% said each hour would cost between $251,000 and $1 million, and 8% said it would cost their companies more than $1million per hour. 

* Cyber-criminals stole an average of $900 from each of 3 million Americans in the past year, and that doesn’t include the hundreds of thousands of PCs rendered useless by spyware. 

The type of hard drive you use might also skew the probability of it failing. Published data indicates some drives, specifically 3TB Seagate hard drives have a failure rate nearing 40%. That’s right. 40%. If you’ve stocked your business with discount-store hardware, this could very well be the kind of parts that are hidden on the inside. Even Western Digital drives of that size, which are quite popular, had a failure rate of 5% through 2014.

With a safe, secure, tested, and monitored, data backup and recovery plan in place, hard drive failure will amount to more of a nuisance than a disaster.

What These Failures Are REALLY Costing Your Business

Even if you don’t factor in the soft costs of lost productivity, there is a hard cost of repairing and restoring your network. Most major network repairs will require a minimum of four to eight hours on average to get the network back up and running. Plus, most consultants cannot get on-site to resolve the problem for 24 to 48 hours. That means your network could be down for one to two days.

Since the average computer consultant charges over $100 per hour plus a trip fee and a surcharge if it’s an emergency, the average cost of these repairs is $600 to $1,000; and that doesn’t even include any software or hardware costs that may also be required. Over a year, this results in $1,800 to $3,000 in costs without even considering hardware and software costs, or other soft costs of lost sales and work hours. Of course, those numbers quickly multiply with larger, more complex networks.

 What’s most exasperating about this situation is that 100% of these disasters and restoration costs could have been completely avoided or greatly mitigated easily and inexpensively with a little planning and proactive maintenance.

Not sure where to start? We are offering a free, no-strings-attached, evaluation of your current data backup and recovery process, and what it means to the security of your existing network. We come take a look at your current situation, give you a report on what we’ve found, and then leave it up to you as to what your next step will be. You won’t get any pressure from our end, and that’s a promise. We’ll just help you become more informed about your current situation.

Find out more about our free data analysis offer here.

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