SOAPware COO Speaks Out About Enthusiastic CloudPoint Customers Reaching Out on Company’s Behalf
We included an update about this in last month’s newsletter, but we still thought we would include it in this newsletter too because there has been a little bit of news happening, and news is an inherent part of any NEWSletter…
Earlier this year we asked several of our SOAPware customers, SOAPware is an electronic health records product and manufacturer, to send messages of support to SOAPware’s COO Don Butcher, and telling him what you thought about the looming possibility of losing CloudPoint as your local contact for SOAPware support.
The responses helped sway SOAPware to make some exceptions to its vendor vetting process, and chose to continue using CloudPoint Technology as the go-to support option for the customers who bought the product from us and, in some cases, have been working with us for years already.
Here’s an email Butcher sent out about the topic last week:
My Name is Don Butcher, Chief Operating Officer for SOAPware, Inc. I’m writing to inform you of the good news. SOAPware and CloudPoint Technologies have successfully completed our contract renewal negotiations.
Let me take this moment to thank you very much for using SOAPware Software and placing such confidence in SOAPware and our valued Partner, CloudPoint Technologies.
So thanks again for all of those who supported us in this endeavor.